Sollten Sie aus irgendeinem Grund das bestellte Gut zurücksenden wollen, gelten folgende Regeln:
Es gibt das EU weite Wiederrufsrecht, wo sie Innerhalb von 14 Tagen schriftlich, ohne genauere Angaben, vom Kaufvertrag zurücktreten können. Genauere Infos darüber finden sie unter den AGBS.
Note the best goods want to return, the following rules apply:
The package must be completely unopened, d. H. shipped in the original condition between 2 working days after receipt of the package to be returned.
The package must be sent with a secure parcel service. If the package is damaged, the right to deduct the resulting damage from the amount already paid.
The amount paid by the customer will be refunded immediately.
The return can be done without giving a reason, so that the products do not have to send back.
Should anything be damaged, you must give notice within 1 working-day after receipt of the pact. Of course, I will try to find a solution that is good for both parties.
You need to have a product open, and it tells you that unfortunately this product can not go back. For eco-friendly reasons, I refer to safety packaging (welded lids, etc.). Nevertheless, I always want satisfied customers. Thus, I am available to you at any time. The fragrance of a product was concerned, so we are interested in every single product. If you are doubtful, please contact me. For the time being I do not offer a tester for technical reasons, but you can still find a common solution
There is the EU wide right of revocation, where you can withdraw from the purchase contract in writing within 14 days without giving any specifics. More detailed information can be found under the TERMS & CONDITIONS